Terms & Conditions
1. General Information
This website (notonlyrocks.com) is operated by NotOnlyRocks, based in Sofia, Bulgaria (European Union).
By placing an order on this website, you agree to the following Terms & Conditions.
For any questions, please contact:
mail@notonlyrocks.com
This website (notonlyrocks.com) is operated by NotOnlyRocks, based in Sofia, Bulgaria (European Union).
By placing an order on this website, you agree to the following Terms & Conditions.
For any questions, please contact:
mail@notonlyrocks.com
2. Products
All mineral specimens and stone artworks offered on this website are natural objects. Variations in colour, texture, structure and size are inherent characteristics of natural materials and are not considered defects.
Product descriptions and photographs aim to represent each item accurately. Minor variations in colour may occur due to screen settings.
All mineral specimens and stone artworks offered on this website are natural objects. Variations in colour, texture, structure and size are inherent characteristics of natural materials and are not considered defects.
Product descriptions and photographs aim to represent each item accurately. Minor variations in colour may occur due to screen settings.
3. Pricing
All prices are listed in EUR (€).
Shipping costs are calculated at checkout or confirmed before shipment.
The seller reserves the right to update prices at any time before an order is confirmed.
All prices are listed in EUR (€).
Shipping costs are calculated at checkout or confirmed before shipment.
The seller reserves the right to update prices at any time before an order is confirmed.
4. Orders and Payment
An order is considered confirmed once payment has been successfully received.
Payments may be processed through secure third-party providers such as PayPal or Stripe.
The seller reserves the right to cancel an order in case of pricing errors, payment issues, or product unavailability.
An order is considered confirmed once payment has been successfully received.
Payments may be processed through secure third-party providers such as PayPal or Stripe.
The seller reserves the right to cancel an order in case of pricing errors, payment issues, or product unavailability.
5. Shipping
Orders are shipped from Sofia, Bulgaria (EU).
Estimated delivery times vary depending on destination and carrier.
The buyer is responsible for any applicable customs duties, import taxes, or VAT outside the European Union.
Tracking information is provided when available.
Orders are shipped from Sofia, Bulgaria (EU).
Estimated delivery times vary depending on destination and carrier.
The buyer is responsible for any applicable customs duties, import taxes, or VAT outside the European Union.
Tracking information is provided when available.
6. Right of Withdrawal (EU Customers)
If you are a consumer residing in the European Union, you have the right to withdraw from your purchase within 14 days of receiving the item, without providing a reason.
To exercise this right, you must notify us in writing at:
mail@notonlyrocks.com
The item must be returned in its original condition.
Return shipping costs are the responsibility of the buyer.
Refunds will be issued after the item has been received and inspected.
If you are a consumer residing in the European Union, you have the right to withdraw from your purchase within 14 days of receiving the item, without providing a reason.
To exercise this right, you must notify us in writing at:
mail@notonlyrocks.com
The item must be returned in its original condition.
Return shipping costs are the responsibility of the buyer.
Refunds will be issued after the item has been received and inspected.
7. Returns Outside the EU
For customers outside the European Union, returns may be accepted on a case-by-case basis. Please contact us prior to returning any item.
For customers outside the European Union, returns may be accepted on a case-by-case basis. Please contact us prior to returning any item.
8. Liability
The seller is not liable for delays caused by postal services, customs authorities, or force majeure events.
Liability is limited to the purchase price of the item.
The seller is not liable for delays caused by postal services, customs authorities, or force majeure events.
Liability is limited to the purchase price of the item.
9. Governing Law
These Terms & Conditions are governed by the laws of the Republic of Bulgaria and applicable European Union regulations.
These Terms & Conditions are governed by the laws of the Republic of Bulgaria and applicable European Union regulations.
© NotOnlyRocks
