Privacy Policy
Privacy Policy
This Privacy Policy explains how personal data is collected and processed on notonlyrocks.com.
Data controller
NotOnlyRocks, Sofia, Bulgaria (European Union). Contact: mail@notonlyrocks.com
1. Personal data we collect
- Full name
- Email address
- Phone number, if provided
- Shipping address, including country, postal code, city and street
- Order and request details
We do not intentionally collect sensitive personal data.
2. Legal basis
We process data with your consent when you use a contact or request form, and when it is necessary to respond to an enquiry or perform an agreed service.
3. How we use data
We use personal data to respond to enquiries, confirm availability, arrange shipping and fulfil requests. We do not send marketing communications without explicit consent.
4. Data sharing
Where necessary, relevant details may be shared with payment providers and postal or courier services to complete a request. We do not sell personal data or share it with unrelated third parties.
5. Data retention
We keep information for as long as it is needed to handle the request and meet applicable legal obligations.
6. Your rights
You may request access to, correction or deletion of your personal data, or ask us to restrict processing. You may also complain to the competent data protection authority in Bulgaria.
For privacy questions, contact mail@notonlyrocks.com.
Optional website analytics
If you choose “Allow analytics”, NotOnlyRocks uses Google Analytics 4 to understand visits and page usage. This optional service is provided by Google and may process technical information about your device, browser and interactions with the site. We do not intentionally send your name, email, phone number or enquiry details to Google Analytics.
The analytics script does not load before your permission. You can decline it or withdraw permission at any time through “Cookie settings” in the footer. For details of Google’s processing, see Google’s Privacy Policy.